Accessibility Statement

Our Commitment to Accessibility

Access Path Management, LLC d/b/a ProviderNotes.com is committed to ensuring digital accessibility for people with disabilities. We are continually working to improve the user experience for everyone and to apply the relevant accessibility standards.

We recognize that our service is used by individuals with mobility limitations and other conditions that may impact how they access the internet. As a healthcare service for people seeking disabled parking permit certifications, accessibility is not just a legal obligation for us — it's central to our mission.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. WCAG 2.1 defines three levels of conformance: Level A, Level AA, and Level AAA.

ProviderNotes.com strives to conform to WCAG 2.1 Level AA standards. We continue to evaluate the website regularly to identify and remediate accessibility issues.

Accessibility Features

Our website includes the following accessibility features:

• Semantic HTML structure with proper heading hierarchy
• Keyboard-navigable interfaces and forms
• Alternative text for meaningful images
• Sufficient color contrast for text and interactive elements
• Resizable text without loss of functionality
• Descriptive link text and form labels
• UserWay accessibility widget that provides on-demand customization including text resizing, contrast adjustment, dyslexia-friendly fonts, link highlighting, and screen reader optimization

UserWay Accessibility Widget

To enhance accessibility, our website includes a UserWay accessibility widget. The widget icon appears in a fixed position on every page. Clicking it opens a menu of accessibility tools that you can customize to your preferences, including:

• Text size adjustment
• Contrast modes (high contrast, dark mode, light mode)
• Dyslexia-friendly fonts
• Link highlighting
• Cursor enlargement
• Reading guides and tooltips
• Animation pause

These adjustments are saved per visit and can be reset at any time.

Telehealth Accessibility

Our telehealth visits are conducted via SimplePractice's secure video platform. If you require accommodations for your visit, including but not limited to: extended visit time, written communication alternatives, or assistance with the technology, please contact us in advance and we will make reasonable arrangements.

Known Limitations

Despite our efforts, some content may not yet be fully accessible. We are actively working to address these issues. If you encounter an accessibility barrier on our website, please let us know so we can prioritize a fix.

Feedback and Contact

We welcome your feedback on the accessibility of our website. If you experience any accessibility barriers or have suggestions for improvement, please contact us:

We aim to respond to accessibility feedback within 5 business days. If your concern requires immediate accommodation for an upcoming telehealth visit, please indicate that in your message.

Formal Complaints

If we are unable to resolve your accessibility concern, you have the right to file a complaint with the U.S. Department of Justice under the Americans with Disabilities Act, or with the Office for Civil Rights of the U.S. Department of Health and Human Services for healthcare-related concerns.

Ongoing Improvement

This accessibility statement reflects our current efforts and will be updated as our practices and the website evolve. The date at the top of this page indicates when this statement was last revised.