Why Trust Provider Notes | Licenses and Pricing

1Who you are dealing with

A real company, at a real address

No shell brand, no anonymous medical team, no PO box.

Company facts

Legal entity: Access Path Management, LLC
Doing business as: Provider Notes (ProviderNotes.com)
Business address: 1751 N University Dr
Plantation, FL 33322
Telephone: (754) 233-0586
Email: help@providernotes.com
Hours: Mon to Fri, 9 AM to 6 PM ET
Where we operate: Florida only
Visit format: Live video, about 5 minutes

Our address is a business address, not a walk-in clinic. Every Provider Notes evaluation happens by live video, and you must be physically in Florida during your visit. If you would rather speak to a person before booking, call us.

2The people who sign your form

Two doctors you can look up yourself

Both licenses are public record. Checking one takes about a minute on the Florida Department of Health portal.

Dr. Dean Fishman, DC

Chiropractic physician · Chapter 460 · Florida since 1998

Florida chiropractic license

CH00007509

Verify this license on the state portal →Full profile and background →

Dr. Barry Schapiro, MD

Physician and surgeon · Chapter 458 · Florida since 2005

Florida medical license

ME92972

Verify this license on the state portal →Full profile and background →

Each doctor evaluates only conditions within their own Florida scope of practice. We match you to the right one based on the condition you describe, so you never have to choose.

3Scope

What we do, and what we do not do

The second list matters more than the first.

What we do

✓A live video evaluation with a Florida-licensed doctor.

✓Completion and signature of Florida form HSMV 83039, or HSMV 83040 for expectant mothers, when the doctor determines you qualify.

✓Delivery of your signed form so you can submit it to your county.

✓A clear answer before you pay if your condition is outside our doctors' scope.

What we do not do

✗Issue placards. Only the state, through your county, does that.

✗Guarantee certification. That is the doctor's decision at the visit.

✗Prescribe medication or provide ongoing or primary care.

✗Bill insurance, Medicare or Medicaid. We are cash-pay only.

✗Sell, rent or trade your medical information.

4How the decision is made

Two separate steps, and the difference matters

Passing the first one is not the same as passing the second.

Step one · free

The online eligibility check

Our questions screen for whether your situation is plausibly within Florida's criteria and within our doctors' scope. It is a screening tool. It is not a medical opinion and it is not a decision about your permit.

Step two · the visit

The doctor's evaluation

A Florida-licensed doctor evaluates you live, asks about your condition and your walking limits, and applies independent clinical judgment. Only the doctor can certify the form, and only the doctor decides.

Where the criteria come from

Florida's criteria are set out in section 320.0848, Florida Statutes, and printed on the state's own form. You can read them yourself on the official HSMV 83039 form. A certification has to be signed within 12 months before you submit your application.

Who actually issues the placard

The Florida Department of Highway Safety and Motor Vehicles issues disabled parking permits, through your county tax collector or a license plate agency. Provider Notes performs the medical certification only. We are a private telehealth practice, not a government agency, not affiliated with one, and not able to issue, expedite or guarantee a permit.

After your visit you take or mail the signed form and your Florida license or ID to your county. Many counties accept it by mail. Official information is on the FLHSMV disabled person parking permits page.

5Money

Exactly what you pay, and exactly when

Every number on this page, with nothing held back for later.

$119one time, charged 24 hours before your visit

Online eligibility checkFree, no card

Booking your appointmentFree, card saved only

Medical evaluation by video$119, charged 24h before

Subscription or membershipNone, ever

Permanent placard, state feeFree, paid to your county

Temporary placard, state fee$15, paid to your county

A second evaluation later, if you want one$119

The $119 pays for the doctor's professional time and clinical judgment during the evaluation. It does not buy a certification and it does not buy a placard. That is how any medical office works.

6Refunds

What happens to your money in every case

Because we do not charge until 24 hours before your visit, most cancellations cost you nothing at all.

Situation	Result
You cancel or reschedule more than 24 hours ahead	No charge is made
You cancel within 24 hours, after the fee is charged	Not refundable
You do not show up	Not refundable
Visit happens and the doctor certifies you	Not refundable
Visit happens and the doctor cannot certify you	Not refundable
The state rejects our certification for reasons attributable to us, with proof	Full refund
A technical failure on our end stops your visit	Full refund or reschedule

If the doctor cannot certify you

You receive a clear explanation of why. The $119 is not refunded, because the evaluation you paid for was performed. You are free to seek certification from your own physician or another certifying authority; Florida allows several types of licensed provider to sign the form, and that list is printed on the form itself.

Our doctors are paid the same amount whether they certify you or not. There is no financial incentive anywhere in this business to approve someone who does not qualify.

Complete terms are in our Refund Policy. If this page and that policy ever disagree, the Refund Policy governs, and we want to hear about it so we can fix the page.

7Our commitments

The Provider Notes Patient Promise

Not a badge. Six things we hold ourselves to, that you can hold us to.

Every patient, every visit

If we fall short of any of these, call us and say so.

✓You will know the exact price before you pay. $119, one time.

✓You will meet a real, named, Florida-licensed doctor by live video. Never a form-only review.

✓Certification is based only on medical eligibility and the doctor's independent judgment.

✓Our doctors are paid the same whether they certify you or not.

✓You will never be charged a subscription, a membership or a recurring fee.

✓We will tell you clearly what happens next, including if we cannot certify you.

8Privacy and support

Your records, and how to reach us

How your records are protected

Provider Notes operates as a HIPAA-covered health care provider. Your booking, your visit and your signed paperwork are handled in secure systems, and vendors who handle patient health information on our behalf do so under written business associate agreements.

We do not sell patient information. We do not rent or trade it. We do not use your health information to target advertising, and we do not send health information to advertising platforms.

Your full rights, including how to get a copy of your records, are in our HIPAA Notice of Privacy Practices and our Privacy Policy.

Getting help, and how fast

Call (754) 233-0586, Monday to Friday, 9 AM to 6 PM Eastern. A person answers. You can also text that number or email help@providernotes.com. We reply within one business day.

Caregivers and family. A family member or caregiver may complete the eligibility check and book on the patient's behalf. The patient does have to be present on the video visit, because Florida law requires the doctor to evaluate the patient directly. Caregivers are welcome to join.

If something goes wrong, tell us first. Most problems are a scheduling or paperwork issue we can fix the same day. If we cannot resolve it, you always retain the right to raise a concern about any Florida-licensed practitioner with the Florida Department of Health, or a privacy concern as described in our HIPAA Notice.

Why you can trust Provider Notes